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Level 2

Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry (RQF)

  • Intro Text: The QNUK Level 2 Award for CCTV Operators (PSS) in the Private Security Industry (RQF) course is designed by the Security Industry Authority (SIA) to give people a full understanding of the role within the security industry. The course covers everything from the legal aspects of CCTV monitoring to practical lessons on equipment and usage.
  • Course Dates:
    • Year: 2024, Dates: 25-28 Mar
  • Course contents:

    The rise in the use of CCTV cameras means that there are lots of employment opportunities once you have obtained a CCTV licence. This makes this Award the perfect course to start, or advance, your career in the private security industry. 

    • The main characteristics of the private security industry 
    • Understanding key legislation relevant to the CCTV operator 
    • The correct operations of CCTV equipment 
    • Emergency procedures in the CCTV control room 
    • Production and storage of evidence; and 
    • Code of practice and guidelines used by the CCTV operator.
  • CourseLocation:

    Derby

    HZL Specialist Solutions Ltd,
    Unit 4 JSH,
    Brian Clough Business Centre,
    200-222 Cotton Lane,
    Derby
    DE24 8GH

    * Speak to us about the in-house options available on this course.

  • CourseTime: 0830-1700 hours.
  • Course Cost:

    £400 + VAT (£480.00) per delegate.

  • AccreditationImage:
  • Entry requirements:

    In order to complete this qualification candidates must: 

    • Be a minimum of 18 years of age 
    • Take an initial assessment of their literacy, mathematics and ICT skills. 

    This qualification is required by law for any individual who wishes to apply for a SIA licence to work as a CCTV operator.

    (*Please note that the SIA will charge for the licence application and this is not included in the cost of the course. Applicants must be 18 years of age to apply for an SIA licence.)

  • Delivery & assessment methods:
    • 4 day course
    • Assessed by:
      • Practical assessment
      • Multiple-choice examination.
  • What's next?:

    Candidates successfully completing this qualification may wish to progress to further qualifications such as:

    • Qualification Network UK (QNUK) Level 3 Award in Security Management (RQF)
    • City and Guilds Level 3 Award in the Delivery of Conflict Management (RQF)

The QNUK Level 2 Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry (RQF) course is designed by the Security Industry Authority (SIA) to give people a full understanding of the role within the security industry. The course covers everything from the legal aspects of CCTV monitoring to practical lessons on equipment and usage. 

CCTV is the major growth area within the Security Industry with approximately 2.5 million CCTV cameras in the UK alone and is seen by many as the best system for deterrent and detection. However, it would be of limited use without well trained and qualified personnel operating and monitoring the system whilst also ensuring that all work is undertaken in compliance with the operating procedures, legislation and Codes of Practice.

Level 2 Award for Security Officers in the Private Security Industry (RQF)

  • Intro Text: The Highfield Level 2 Award for Security Officers in the Private Security Industry course is designed by the Security Industry Authority (SIA) to give people a full understanding of the role within the security industry. 
  • Course Dates:
    • Year: 2024, Dates: Level 2 Security Officer (Derby)
      29 Jan - 1 Feb
      19-22 Feb
      18-21 March
  • Course contents:

    Working as a security officer is more than just standing by a barrier. Understanding the principles of Deter, Detect, Delay and being able to respond to protect people and property is important whether you are protecting people or property.

    • The main characteristics of the private security industry 
    • Understanding the law when working as a security office 
    • Safe working practices and emergency procedures 
    • Recognising, assessing and reducing risk in conflict situations 
    • Searching people and property 
    • The importance of patrolling; and
    • Securing access to a building or site.
  • CourseLocation:

    Derby

    HZL Specialist Solutions Ltd,
    Unit 4 JSH,
    Brian Clough Business Centre,
    200-222 Cotton Lane,
    Derby
    DE24 8GH

    * Speak to us about the in-house options available on this course.

  • CourseTime: 0830-1700 hours.
  • Course Cost:

    £300 + VAT (£360.00) per delegate.

  • AccreditationImage:
  • Entry requirements:

    In order to complete this qualification candidates must: 

    • Be a minimum of 18 years of age 
    • Take an initial assessment of their literacy, mathematics and ICT skills 

    This qualification is required by law for any individual who wishes to apply for a SIA licence to work as a security officer.

    (*Please note that the SIA will charge for the licence application and this is not included in the cost of the course. Applicants must be 18 years of age to apply for an SIA licence.)

  • Delivery & assessment methods:
    • 4 day classroom based course 
    • Assessment is by:
      • Practical assessment
      • Multiple-choice examination.
  • What's next?:

    Candidates successfully completing this qualification may wish to progress to further qualifications such as:

    • Highfield Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry (RQF) 
    • QNUK Level 3 Award in the Delivery of Conflict Management (RQF)

The Highfield Level 2 Award for Security Officers in the Private Security Industry (RQF) course is designed by the Security Industry Authority (SIA) to give people a full understanding of the role within the security industry. 

The safety of persons, objects and property is the main objective of a security officer.  However, it is now also recognised that the security officer has a customer service role to play and has the opportunity and responsibility to create a good first impression of the company that they represent. Manned guarding covers a wide and varied range of duties requiring well trained and qualified Security Industry Authority (SIA) licensed security officers to take on the responsibilities associated with their role.  

Level 2 Award in Activity First Aid (RQF)

  • Intro Text: The Qualsafe Level 2 Award in Activity First Aid (RQF) is a regulated and nationally recognised qualification, designed specifically for those individuals who need to deal with a range of emergency first aid situations that can arise with both adults and children whilst taking part in outdoor or activity-based environments such as sports, swimming, hiking, rock climbing etc.
  • Course contents:

    Candidates will develop the essential skills and knowledge needed to deal with a range of first aid situations from minor slips to the most serious of accidents.

    Unit 1: First Aid Essentials

    Role and responsibility of the first aider, incident and casualty assessment, primary assessment, CPR and AED, unconscious casualty breathing normally, recovery position, management of seizure, choking casualty, control of bleeding, shock and minor injuries.

    Unit 2: Management of Illness and Injury in Activities

    Secondary survey, fractures, disclocations, sprains and strains, head and spinal injuries, chest and abdominal injuries, burns and scalds, eye injuries, poisonous substances, anaphylaxis, major illnesses, extremes of heat and cold.

  • CourseLocation:

    Derby

    HZL Specialist Solutions Ltd,
    Unit 4 JSH,
    Brian Clough Business Centre,
    200-222 Cotton Lane,
    Derby
    DE24 8GH

    * Speak to us about the in-house options available on this course.

  • CourseTime: 0830 - 1700 hours.
  • Course Cost:

    £100.00 + VAT (£120.00) per delegate.

  • AccreditationImage:
  • Entry requirements:

    In order to complete this qualification candidates must:

    • Be 14 years of age at the start of the course.
  • Delivery & assessment methods:
    • 2 day course incorporating theory and practical exercises

    Assessment is an ongoing process throughout the course by using questions and answer sessions, 7 practical assessments and two multi choice question papers.

    This qualification is valid for a period of 3 years. Candidates will need to retake the qualification before the certificate expiry date to remain qualified.

  • What's next?:

    Candidates successfully completing this qualification may wish to progress to further qualifications such as:

    • Qualsafe Level 3 Award in First Aid at Work (FAW) (RQF)
    • Qualsafe Level 2 Award in Understanding Mental Health First Aid in the Workplace (RQF)

The Qualsafe Level 2 Award in Activity First Aid (RQF) is a regulated and nationally recognised qualification, designed specifically for those individuals who need to deal with a range of emergency first aid situations that can arise with both adults and children whilst taking part in outdoor or activity-based environments such as sports, swimming, hiking, rock climbing etc.

On this comprehensive course learners will develop the skills required by a first aider and will equip learners with the knowledge, skills and practical competencies to take charge and deal with an emergency effectively, with the emphasis on preventing situations from becoming worse and maintaining life until help arrives. Candidates will be able to demonstrate the practical administration of safe, prompt, effective first aid in emergency situations with an understanding of the role of a first aider.

Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillator (RQF)

  • Intro Text: The Qualsafe Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillator (RQF) is a regulated and nationally recognised qualification and provides learners with the opportunity to develop their skills and knowledge in basic life support and Automated External Defibrillator (AED) usage in emergency situations.
  • Course contents:

    Candidates will develop the essential skills and knowledge needed to deal with a range of first aid situations from minor slips to the most serious of accidents. 

    • Basic life support (BLS)
    • Recovery position
    • Cardio-Pulmonary Resuscitation (CPR)
    • Safe use of an AED on both adults and children
    • Combining AED use with CPR 
    • Procedures for when emergency services arrive; and
    • Basic AED maintenance.
  • CourseLocation:

    Derby

    HZL Specialist Solutions Ltd,
    Unit 4 JSH,
    Brian Clough Business Centre,
    200-222 Cotton Lane,
    Derby
    DE24 8GH

    * Speak to us about the in-house options available on this course.

  • CourseTime: 0830 - 1300 hours.
  • Course Cost:

    £50.00 + VAT (£60.00) per delegate.

  • AccreditationImage:
  • Delivery & assessment methods:

    This qualification is run as a half day classroom based course.

    Assessment is an ongoing process throughout the course by using question and answer sessions along with the opportunity to practise hands on CPR and use of an automated external defibrillator.

    This qualification is valid for a period 3 years. Candidates will need to retake the qualification before the certificate expiry date to remain qualified.

  • What's next?:

    Candidates successfully completing this qualification may wish to progress to further qualifications such as:

    • Qualsafe Level 3 Award in Emergency First Aid at Work (EFAW) (RQF)
    • Qualsafe Level 3 Award in First Aid at Work (FAW) (RQF)
    • Qualsafe Level 2 Award in Understanding Mental Health First Aid in the Workplace (RQF)

The Qualsafe Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillator (RQF) is a regulated and nationally recognised qualification and provides learners with the opportunity to develop their skills and knowledge in basic life support and Automated External Defibrillator (AED) usage in emergency situations.

The qualification has been designed for those who have a specific interest or responsibility at work, or in voluntary and community activities to provide Basic Life Support (BLS) when dealing with an emergency situation which may involve using an AED.

With an estimated 60,000 out of hospital cardiac arrests occurring every year in the UK alone every minute without CPR and defibrillation reduces a casualty’s chance of survival by 10%.

Sudden cardiac arrest is one of the UK’s biggest killers, and yet statistics show that most of the British public are unaware of the life-saving difference they can make by performing CPR and defibrillation. 

Level 2 Award in Understanding Mental Health in the Workplace (RQF)

  • Intro Text: The Qualsafe Level 2 Award in Understanding Mental Health in the Workplace (RQF) qualification is for those who wish to raise their awareness of the signs and symptoms associated with mental health problems. It is designed to provided candidates with the listening skills and knowledge to be able to direct anyone with potential mental health problems to a reliable, expert source of support to assist them in difficult times. 
  • Course contents:
    • Understand mental health and its importance
    • Understand roles and legislation associated with mental health in the workplace
    • Understand a range of common mental health conditions; and
    • Understand the application of a mental health first aid at work action plan.
  • CourseLocation:

    Derby

    HZL Specialist Solutions Ltd,
    Unit 4 JSH,
    Brian Clough Business Centre,
    200-222 Cotton Lane,
    Derby
    DE24 8GH

    London, Waterloo Station area

    * Speak to us about the in-house options available on this course.

  • CourseTime: 0830 - 1700 hours.
  • Course Cost:

    £100.00 + VAT (£120.00) per delegate.

  • AccreditationImage:
  • Entry requirements:

    In order to complete this qualification candidates must: 

    • Be a minimum of 16 years of age
    • Advisable to have a Level 2 in literacy and numeracy (or equivalent).
  • Delivery & assessment methods:
    • 1 day course incorporating theory and practical exercises

    Assessment is an ongoing process throughout the course by using discussion, question and answer sessions and a multi-choice question paper. 

    This qualification is valid for a period of 3 years. Candidates will need to retake the qualification before the certificate expiry date to remain qualified. 

  • What's next?:

    Candidates successfully completing this qualification may wish to progress to further qualifications such as:

    • Qualsafe Level 3 Award in Emergency First Aid at Work (EFAW) (RQF)
    • Qualsafe Level 3 Award in Mental Health First Aid in the Workplace (RQF)

The Qualsafe Level 2 Award in Understanding Mental Health in the Workplace (RQF) qualification is for those who wish to raise their awareness of the signs and symptoms associated with mental health problems. It is designed to provided candidates with the listening skills and knowledge to be able to direct anyone with potential mental health problems to a reliable, expert source of support to assist them in difficult times. 

As well as helping to reduce the stigma associated with mental health problems in the workplace this qualification will educate candidates in some of the common mental health illnesses such as depression, stress and anxiety, eating disorders, self-harming and suicide. 

QNUK Level 2 Award for Close Protection Operatives in the Private Security Industry (Top Up)

  • H1: Close Protection Top-up Training
  • Intro Text: Elevate your close protection career with the QNUK Level 2 Award for Close Protection Operatives (Top Up) (RQF) course, designed to keep you at the forefront of the private security industry. As the landscape of security threats evolves, it is crucial for professionals to stay updated with the latest knowledge and skills.
  • Course Dates:
    • Year: 2024, Dates: Close Protection Top Up (Derby)
      4-7 Jan (Derby)
      1-3 Mar (Derby)
      14-16 April (Derby) (Full)
      26-28 April
      17-19 May
  • Course contents:

    Principles of Terror Threat Awareness in the Private Security Industry

    This module is about understanding the role of the operator in the event of a terror threat occuring. This is covered by completing the ACT (Action Counter Terrorism) awareness e-Learning package before the course start date - a link will be sent through when the course has been booked.

    Principles of Working as a Door Supervisor for Close Protection Operatives in the Private Security Industry

    This module is about the role of the door supervisor and the behaviors required to perform the role as required within the scope of the integrated license. The delegate will be provided with a pre-course workbook that has to be completed before the course start date.

    Application of Physical Intervention Skills in the Private Security Industry

    When working in the private security industry there will be a requirement to use physical intervention skills. During the course you will be taught non-pain compliant restrictive and non-restrictive intervention skills before moving onto the physical intervention skills required for close protection. 

    Application of Physical Intervention Skills for Close Protection Operatives in the Private Security Industry

    There are many forms of physical intervention required within the close protection environment, one of these is non-pain compliant intervention that supports a soft skills approach. These skills will be practiced as individuals and as part of a team.

  • FAQs:
    • FAQ - Question: What is the purpose of the QNUK Level 2 Award for Close Protection Operatives (Top-Up) course?, FAQ - Answer: This top-up course is designed to enable close protection operatives to stay updated with the latest knowledge and skills in the private security industry, ensuring license renewal and enhancing expertise in areas such as physical intervention, door supervision responsibilities, and terror threat awareness.
    • FAQ - Question: When and where are the courses taking place?, FAQ - Answer: The courses are scheduled throughout 2023 in locations such as Derby, Boston, and London. Please refer to the provided list of dates for specific course timings and availability.
    • FAQ - Question: How much does the course cost?, FAQ - Answer: The cost of the course is £360, including VAT.
    • FAQ - Question: What is the duration of the course and how is it delivered?, FAQ - Answer: The course is delivered over 3 to 5 days, with HZL having the authority to deliver it over 3 days by combining elements of Door Supervisor and Close Protection Physical Intervention that cross over. The course involves pre-course work, MCQP, and practical demonstrations.
    • FAQ - Question: What topics are covered in the course?, FAQ - Answer: The course covers principles of terror threat awareness, working as a door supervisor for close protection operatives, the application of physical intervention skills in the private security industry, and the application of physical intervention skills for close protection operatives.
    • FAQ - Question: Why is this top-up training now required for close protection operatives?, FAQ - Answer: As of 1st October 2022, the government has introduced new requirements for close protection license holders to ensure they possess the most up-to-date skills to keep themselves, their clients, and the public safe. These requirements include first aid qualification and the new top-up training before license renewal.
    • FAQ - Question: Can I switch to a door supervision license instead of renewing my close protection license?, FAQ - Answer: Yes, the SIA allows close protection operatives to renew to a door supervision license if they prefer. The door supervision top-up training is shorter and cheaper than the close protection top-up training. However, operatives should consider their day-to-day duties and deployment before making the decision.
    • FAQ - Question: Will I have to complete a top up course every 3 years?, FAQ - Answer: No, it is a one off course required for those who completed their CP course prior to October 2022.
  • CourseLocation: Derby
    Boston
    London
  • Course Cost: £360 (Inc) VAT
  • AccreditationImage:
  • Delivery & assessment methods:
    • The course is delivered between 3 and 5 days. HZL have the authority to deliver the course over 3 days. This is achieved by completing pre-course work and combining elements of the Door Supervisor and Close Protection Physical Intervention that cross over.
    • MCQP and practical demonstration
    • Assessment is through four externally set assessment exams (Multi Choice Question exam) and two internal practical assessments.

Close Protection Top-up Training Course

QNUK Level 2 Award for Close Protection Operatives in the Private Security Industry (Top Up) (RQF)

Elevate your close protection career with the QNUK Level 2 Award for Close Protection Operatives (Top Up) (RQF) course, designed to keep you at the forefront of the private security industry. As the landscape of security threats evolves, it is crucial for professionals to stay updated with the latest knowledge and skills.

This top-up training not only ensures your license renewal, but also enhances your expertise in areas such as physical intervention, door supervision responsibilities, and terror threat awareness.

By completing this course, you will be well equipped to protect both yourself and your principle, while showcasing your commitment to maintaining the highest standards in the industry.

Stand out in the competitive job market and foster greater trust from potential clients by investing in this essential course for close protection operatives.

From 1st October 2022 the new Close Protection top-up training came into effect. All those who are required to renew their licence will have to complete the top-up training to be brought up to date with the new licence linked qualification requirements. Read more about the new government update on our blog.

Course Details


Location:

Derby
Boston
London


Timings & Dates:


Cost:

£360 (Inc) VAT


Click this link to book on to the course

Course Contents


Principles of Terror Threat Awareness in the Private Security Industry

This module is about understanding the role of the operator in the event of a terror threat occuring. This is covered by completing the ACT (Action Counter Terrorism) awareness e-Learning package before the course start date - a link will be sent through when the course has been booked.

Principles of Working as a Door Supervisor for Close Protection Operatives in the Private Security Industry

This module is about the role of the door supervisor and the behaviors required to perform the role as required within the scope of the integrated license. The delegate will be provided with a pre-course workbook that has to be completed before the course start date.

Application of Physical Intervention Skills in the Private Security Industry

When working in the private security industry there will be a requirement to use physical intervention skills. During the course you will be taught non-pain compliant restrictive and non-restrictive intervention skills before moving onto the physical intervention skills required for close protection. 

Application of Physical Intervention Skills for Close Protection Operatives in the Private Security Industry

There are many forms of physical intervention required within the close protection environment, one of these is non-pain compliant intervention that supports a soft skills approach. These skills will be practiced as individuals and as part of a team.

Delivery/Assessment Methods

  • The course is delivered between 3 and 5 days. HZL have the authority to deliver the course over 3 days. This is achieved by completing pre-course work and combining elements of the Door Supervisor and Close Protection Physical Intervention that cross over.
  • MCQP and practical demonstration
  • Assessment is through four externally set assessment exams (Multi Choice Question exam) and two internal practical assessments.

Why Take This Course

  • Stay up-to-date with the latest industry requirements
  • Enhance your expertise in key areas
  • Increase your employability and credibility
  • Comply with government regulations

Frequently Asked Questions

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