Skip to main content


Quality Assurance of Training Delivery

Quality Assurance is an essential part of the management of training for organisations offering training and ensuring conformity within the standards dictated by the Awarding Organisations (AO) and the Regulated Qualification Framework (RQF).

Training Needs Analysis

By reviewing your organisations training requirement by conducting a Training Needs Analysis (TNA) you can identify any knowledge gaps that need to be filled , whether this is with the introduction of new equipment, processes or skills. Once identified, you will be able to prioritise your future strategy and, as it can change the culture of the company, is the most important stage in any training design.

Job and Task Analysis

A job and task analysis describes the process of identifying and determining the duties, responsibilities, and specifications of a given job whilst also establishing the level of experience, qualifications, skills and knowledge needed to perform the job successfully. By identifying how difficult the job is, how important the job is and how frequently the job has to be carried out, you will be able to produce an operational performance statement, job specification and a training needs requirement to identify any training gaps.

Course Development

Course development and design is critical to ensure compliance with National Occupational Standards (NOS) and if you are a training delivery centre ensuring that your procedures are in line with your Awarding Organisation (AO) and the Regulated Qualification Framework (RQF). HZL can advise on the course development that will enable both individual and collective training to achieve competency in the workplace. It will also improve the individual’s confidence in performing their job satisfactorily.