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Level 3 Award in the Delivery of Conflict Management Training (RQF)

The Highfield Level 3 Award in the Delivery of Conflict Management Training (RQF) has been developed to meet the requirements of trainers who wish to deliver scenario-based conflict management training.

Hands-On Security Training

Recognised Certification

Expert-Led Instruction

Entry Requirements

In order to complete this qualification candidates must: 

  • Be a minimum of 18 years of age 
  • Hold a suitable teaching / training qualification (or recognised equivalent) eg.
    • Level 3 Award in Education and Training (RQF)
    • Level 3 or 4 Preparing to Teach in the Lifelong Learning Sector (PTTLS / DTTLS).

Delivery and Assessment

  • 3-day course – delivered through intensive classroom-based training plus pre-course work and self-study
  • Assessment is through a portfolio of evidence, practical demonstration and a multiple-choice examination.

On attaining the Level 3 Award in the Delivery of Conflict Management Training (RQF) candidates will be qualified to teach the Level 2 Award in Conflict Management.

Course Details


  • Cost:

    £400 + VAT (£480) per delegate.

  • Duration: 08:30 – 16:30 hours.
  • How communication can be used to solve problems and reduce the likelihood of conflict
  • Factors that influence human responses in conflict situations
  • How to assess and reduce risks in conflict situations
  • How to communicate effectively and de-escalate conflict in emotive situations; and
  • Good practice to follow after conflict situations.

Available Dates

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