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Level 3 Award in Graduated Response Options for Personal Safety (RQF)

The Level 3 Award in Graduated Response Options for Personal Safety (RQF) has been developed by Training Qualifications UK (TQUK) in association with HZL to meet a requirement for a Graduated Response (GRO) to Aggression and Conflict in Permissive, Non-Permissive and High Risk Environments incorporating personal safety for individuals, groups and lone workers.

The qualification is also suitable for delivery to a wide range of sectors and is of particular benefit to those delivering Personal Safety Training (PST) and customer facing roles.

Course Details



HZL Specialist Solutions Ltd,
Unit 4 JSH,
Brian Clough Business Centre,
200-222 Cotton Lane,
DE24 8GH

* Speak to us about the in-house options available on this course.

Timings & Dates:

0830 - 1630 hours.


£400+ VAT (£480) per delegate.

Click this link to book on to the course


In order to complete this qualification candidates must: 

  • Be a minimum of 18 years of age 
  • Have a minimum of Level 2 in Literacy and Numeracy (or equivalent) and must be in employment in a role where there is a requirement for competence in Graduated Response which is supported by other appropriate training.

Delivery/Assessment Methods

  • 3-day course plus an element of self-study

This qualification is assessed through activities which will include observation of practical demonstration, written assignment, question and answer sessions and a written question answer paper.

All learning outcomes must be met to achieve a Pass – there is no grading.

Course Contents

  • Unit 1: Foundations of Graduated Response
  • Unit 2: The 5 Pillars of Graduated Response (S.P.A.C.E)
  • Unit 3: The 4 Escalations of Self Protection of Graduated Response.

What's Next?

Candidates successfully completing this qualification may wish to progress to further qualifications such as:

  • QNUK Level 3 Award in the Delivery of Conflict Management (RQF)
  • Qualification Network UK (QNUK) Level 3 Award in Security Management (RQF)

Any Questions?

Contact us today to find out how we can help you learn from our highly qualified and operationally experienced teachers, trainers and practitioners.