The Highfield Level 3 Award in the Delivery of Conflict Management Training (RQF) has been developed to meet the requirements of trainers who wish to deliver scenario-based conflict management training.
The qualification is suitable for delivery across a wide range of sectors and is particularly beneficial to those delivering training in a customer facing role such as security guards and public area personnel, customer services positions, baliffs, door supervisors, event and entertainment personnel and close protection personnel.
This qualification is also linked to and meets the requirments of the Security Industry Authority (SIA) specification for those delivering the licence to practice qualifications which include scenario-based conflict management training.
In order to complete this qualification candidates must:
On attaining the Level 3 Award in the Delivery of Conflict Management Training (RQF) candidates will be qualified to teach the Level 2 Award in Conflict Management.
Candidates successfully completing this qualification may wish to progress to further qualifications such as:
HZL is an established private training provider founded in 2000 and based in the Derby area.
HZL are ELCAS approved providers
ELCAS Number: 10713
Registered Address: Botham Accounting Ltd, 14 Clarendon Street, Nottingham, Nottinghamshire, NG1 5HQ
Registered Company Number: 06340570
VAT Registration Number: 914952412